About
Tommy Luck specialises in Sales, Ticketing, Marketing and Consultancy for the Arts.
Tommy has been the strategic force behind many successful ticketing and marketing campaigns. Quickly becoming recognised in the industry for his dedication, passion and care to his clients projects. Utilising his relationships with a wide network of key industry professionals in arts, Tommy can strategically focus on maximising your profit offering solutions to increase your projects potential.
Tommy set up his own consultancy in 2019 to provide creative ticketing, sales and marketing solutions for theatre productions and live events. Tommy independently provides a 'full service' high-end ticketing and marketing campaign service, strategically adapting budgets and dynamically adjusting to market challenges and trends. Tommy can use the project budget in the most cost effective way and outsource to various experts in their fields without any hidden markups.
With a wealth of knowledge built up over a decade, Tommy will deliver a committed and dynamic skill set, compiling a bespoke strategy to creatively deliver a knockout out campaign. Tommy can implement his skills at any point of your production or event, whether you need one off consultancy or a complete bespoke marketing and ticketing plan.
Providing bespoke, dynamic, adaptable campaign strategies
to successfully maximize the revenue potential of your event
THINK DIFFERENTLY | LEAD PASSIONATELY | CREATE POSSIBILITIES
Current Projects
Previous Projects
MARKETING
Creative Direction
Brand Integrity
Media/Advertising placement advice
Direct Marketing
Campaign Strategy / Overview
Media planning and buying
Out of home
Digital media (including PPC, social media, content and display)
Print media advertising
Distribution
Artwork Development
Services
SALES & TICKETING
Sales and revenue analysis
Ticket Agent Management
Ticket yield management
Sales & Insights Reporting
Revenue and Inventory Management
Group/Education Management
Opening Night and Press Night Management
Customer Services
Dynamic Pricing Management
Pricing Structures
Total Seater and Show Setup
Management of Promotions
Incentive and discount management
CONSULTING
Venue Sourcing and Recommendation.
Venue ticketing support and guidance.
Event sales analysis and strategy implementation
Recommendations to increase revenue and margins
National brand partnerships
Promotions guidance
Competition management
Contract guidance
Crises management
Market trend advice
Internal team support
ADDITIONAL SUPPORT
Consultancy for marketing and campaign management.
Proudly working with
Emma Martin Arts Marketing
Tommy Luck
Tommy Luck is a leading Live Events Ticketing, Sales and marketing professional and has worked in the theatre and live events industry since 2011. Over the last decade Tommy has delivered successful ticketing and marketing campaigns, also offering consultation across the theatre industry, in-house at Lloyd Webber Theatres, JHI Marketing, Dewynters and ATG.
Tommy has worked on a huge variety of Plays, Musicals and Events in the West End, Off West End, regionally and internationally. This includes the record-breaking hit Thriller, UK arena tour of ELF, Improvised musical Showstopper! and numerous stage adaptions of the fantastic David Walliams books Gangtsa Granny, Awful Auntie and (Olivier Nominee 2022) Billionaire Boy. Whether it's a UK Tour or here in London, (on or off West End), an established long-runner or newcomer, it's always an exciting venture. Over the years, Tommy has built strong relationships with industry professionals who are key to enhancing the sales potential of each production. Tommy has project managed a brand-new venture merging theatre and tourism together with the launch of the very first Terrible Thames Tour. Tommy has also offered independent Marketing and Ticketing support to Dewynters and ATG Touring venues. Most recently Tommy is working on ABBA Voyage a ground-breaking concert in a custom-built arena in London.
Tommy’s main drive is to work collaboratively bringing together all aspects of Marketing and ticketing together. He is passionate and committed to every project and dedicated to giving the client a bespoke and professional service with a flexible and open mindset to ideas and initiatives.
One of the most positive people I know in this industry and his smile and positivity are infectious. He'd be a great asset to any show.
- Amanda Malpass PR
Testimonials
We have been fortunate to work with Tommy since his employment with JHI Marketing where Tommy showed his expertise in delivering over and above our targets for our West End shows of David Walliams and Horrible Histories. His exemplary work for our production to relaunch the theatre at Alexandra Palace was hugely instrumental in its success. So we knew who we wanted in charge of ticketing for our brand new Horrible Histories tour of the Thames and our faith has been repaid twice over. We can certainly give Tommy our highest recommendation.
Neal Foster - Birmingham Stage Company
Tommy’s knowledge of ticketing is invaluable – he is able to set up and manage multiple platforms, analyse sales figures, suggest ticketing incentives and much more all with skill, diplomacy and charm.
Chloé Nelkin - Chloé Nelkin Consulting
I first worked with Tommy on our multi-arena tour of Peter Pan. He went above and beyond to maximise sales and manage our inventory from venues to 3rd party sellers. I was impressed with how efficient and diligent he was, so much so that we asked him to work on our other Multi-Arena Tour of Elf. I would highly recommend Tommy on any production.
Jon Conway - Jon Conway Productions
Tommy is always a pleasure to work with. He knows what he's talking about and never gets flustered (at least, not outwardly!). He's one of the most positive people I know in this industry and his smile and positivity are infectious. He'd be a great asset to any show.
Amanda Malpass - Amanda Malpass PR
Tommy has supported multiple visiting productions at Park Theatre, advising producers on ticketing strategy, the best outlets to approach, setting up offers and leading on communications with ticketing agents. Tommy is very experienced and well connected in the world of ticketing and his insights and ideas are valuable to any campaign.
Dawn James - Park Theatre
We have worked with Tommy since we started the company and he has played an integral role in building our relationship with the ticketing agents. Tommy has an acute knowledge due to his own box office background which is a great tool for anyone needing a boost on sales.
Roshni Savjani - Don’t Stop the Beat Productions
Tommy is great to work with on a show. He understands the detail and bigger picture of what we are all trying to achieve.
Ryan Woods - London Theatre Direct
Tommy has been a brilliant help and support in streamlining and implementing our Customer Service responses and strategy. His enthusiasm and positive attitude make him a pleasure to work with and his broad knowledge of ticketing and customer service would be incredibly valuable to any marketing strategy.
Emma Martin - Original Theatre Company
Tommy Luck is a pleasure to work with, his support of our charity has been invaluable! Tommy has opened the doors of the Arts and Culture to thousands of young people – thank you!
Elaine Grant - The Mousetrap Foundation
I can’t recommend Tommy highly enough, he’s thorough, helpful, and goes the extra mile. I know I’m in safe hands.
Denise Silvey - Cahoots Theatre Company
Tommy is unrivalled in our industry as a ticketing manager. His knowledge, insight and contacts were invaluable to us on our West End transfer season, and undoubtedly contributed to our commercial success.
Oscar French - King's Head Theatre